FAQ’s for electric skateboards and electric longboards

No, as the skateboard is way too long. The hand luggage limit in airplanes is up to 60 cm / 23 inches. Also the battery is not allowed due to incidents of Lithium batteries of cheap electric vehicles such as Two-Wheel-Balance Boards

No, while we have engineered the board to handle shock and vibration, riding off curbs, doing jumps/hops, throwing the front down to the pavement, and other similar high impact events may damage internal electronic components over time. Try to avoid this as much as possible.

Every board comes with a 12 month warranty for all parts against manufacturing defects. To arrange service for an electric skateboard under warranty please email us at warranty@aquacentrum.de . Customers will be responsible for shipping the electric skateboard back to us, we will pay the shipping costs back to the customer. Soon we will have […]

We do not expect any problems to occur as the chosen modules have high quality parts. But in case something happens, you can ask for an exchange part, which we will deliver free of charge to you, and you ship us the defective part. Contact repair@aquacentrum.de for any warranty or repair issues. If the board […]

If the TanceBoard’s grip tape is missing large sections and is no longer providing adequate traction it needs to be changed. If it is just dirty, you can use a commercial grip tape cleaner bar purchased from any skate shop or retailer.

Yes, the TranceBoard has very little resistance which enables it to roll almost like a normal longboard / skatebaord when the power is off. Our big aim is that the resistance trough in the In-Wheel-Motor Drive and the ceramic, antioxidative bearings make the TranceBoard almost like a normal skateboard. A little bit of resistance is […]

If one TranceBoard rides very closely (1-2 meters) to another , it will not interfere with one another. Also, other electric skateboard brands or electric vehicles will not interfere with our special remote control system. You just drive and have fun 😉

Maintaining your TranceBoard is very simple. None of the electrical or mechanical parts need to be serviced. Just routinely checking that screws and nuts are tight, bearings are clean and rolling freely, rotating your wheels and keeping your electric skateboard clean. The limit we suggest is 120 to 130kgs. Over this weight the board will […]

Maintaining your TranceBoard is very simple. None of the electrical or mechanical parts need to be serviced. Just routinely checking that screws and nuts are tight, bearings are clean and rolling freely, rotating your wheels and keeping your electric skateboard clean. The TranceBoard is completely waterproof and sand and debris protected. From the In-Wheel Motors, […]

Yes. Much better. Ceramic bearings don’t corrode, they selflubricate themselves, especially when water comes into contact with them. Ceramic bearings are lighter in weight, harder and stronger than steel, have lower rolling friction, and last so much longer. This makes the TranceBoard Ceramic bearings accelerate faster, roll farther, and last longer than polished steel ball […]

Yes. Our electric skateboards can handle any type of weather. As long you don’t get too wet or dirty, our board will work properly, as all moving parts are completely sealed. Unlike other IN-Wheel-Motor competitors. This is not the case with our TranceBoard. The balls bearings are made of ceramic, the casing of the bearing […]

For more information please see our Cost-free testing and 6 months money back warranty policies page.