AQUACENTRUM / FAQs / FAQ’s for electric skateboards and electric longboards / ”How does the 2 weeks cost-free testphase and the 6 month money back warrenty work in reality?”

”How does the 2 weeks cost-free testphase and the 6 month money back warrenty work in reality?”

  1. After informing yourself, you order the Electric skateboard
  2. You pay by paypal the whole amount, and the paypal customer protection is in place
  3. We ship your electric longboard after receiving the payment globally without shipping costs
  4. You receive your skateboard the next day or the day after in Germany, or in the next 3-5 working days in Europe, or in the next 10-21 days outside of Europe.
  5. After receiving your TranceBoard (Lofty Ambition version) you use it the first two weeks, fall in the biggest love you felt for a product ever, and keep it.
  6. Or, you are not happy with it for whatever reason and you send it back to us in Germany, or, maybe even to the next client in your country. After receiving it, we transfer you back the complete paid amount again by Paypal. The cost-free testing time of 14 days starts when you receive the TranceBoard, and stops the day you ship it back. If it takes you 3 days longer, don’t worry, we are easy, we will not charge you for 3 days longer, but try to support us and make your decision the first 14 days after receiving it.
  7. In case you keep the TranceBoard after the first two weeks, as you love it like we do, you still test it for the next 5 months and 2 weeks. The money back warranty starts with receiving the electric skateboard, or any product of ours, and goes for exactly 6 months.
    In case we get in this time period the electric skateboard back, we will transfer 80% of the total paid amount back and the next client will be happy, to get your board for 20% less 😉
    6 months are enough time to become an expert, see other similar products. You can rest assured that we don’t offer this money back warranty just for marketing purposes. We only sell products which are produced with high quality components and don’t become defective. Our philosophy is: 0% defect rate strategy. We are fed up of repairing electric water ionizers for producing hydrogen and electron rich alkaline water, our main business. Like all our clients, we don’t want to buy products, which look good in the picture, but break easily or have other design flaws. We are on your side, as none of our products we sell for money. We sell them since all of the main products can make a big difference in these strange times. The oil industry and the banking cartell rules the world. This can be changed!
  8. Either way, you will be happy to have experienced such a new type of electric vehicle with four wheels. This policy of ours guarantees that all our clients can be sure that we sell only the best of the best products, test them then in the field, and those which come back too often, or which become defect, we stop selling. If not, it produces only unnecessary costs and effort on both sides. You can trust us, we are not ordinary resellers. We are pioneers!

For more information please see our Cost-free testing and 6 months money back warranty policies page.

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